Intel Dialogic based CTI Solutions

VolkSoft Technologies has designed and developed several solutions based on the industry-standard Intel Dialogic voice boards.

The EzDial IVRS system, for example, provides multi-line interactive voice response with user-defined script-processing and total extensibility. With support for multiple languages and concurrent multiple phone lines, each running a different script if necessary, EzDial offers the ultimate flexibility in data-driven automated response systems.

The EzDial solution is perfect for unmanned help desk solutions and is capable of handling CRM (Customer Relationship Management) with access to other information systems and databases.

Also on offer are faxing and TTS (Text To Speech) solutions for a wide range of uses. We can develop customized solutions based on your exact requirements.